hard skills [noun]: teachable and measurable abilities, such as writing, reading, math, or the ability to use computer programs
soft skills [noun]: traits that make you a good employee, such as etiquette, communication, and getting along with people
bag of tricks [idiom]: items, skills, methods, or techniques available for use
project management [noun]: the process of planning and managing a project to successfully complete its listed goals
interpersonal skills [noun]: the skills we use to communicate and interact with people on a daily basis
multilingualism [noun]: knowledge of more languages than a native language
customer service [noun]: the assistance/advice provided by a company to people who buy its products
demographic [noun]: the characteristics of people in a particular area, such as age, population, ethnic origins, religion, purposes, and income
social media manager [noun]: a person in charge of representing a company across social channels as a sole voice of the brand
get the hang of [idiom]: to learn the skills that are needed to do something
fast-paced environment [noun]: a type of workplace where things happen quickly
think outside the box [idiom]: to explore ideas that are creative and unusual that are not limited or controlled by rules or tradition
have what it takes [idiom]: to have the necessary qualities and skills needed for success
in over one’s head [idiom]: means someone is involved in something full of difficulty, something that is beyond that person’s ability to cope
learning curve [noun]: the rate of a person’s progress in gaining experience, knowledge, or new skills
SEO marketing [noun]: Search Engine Optimization is the process of improving your site to increase its visibility when people search for products or services
proofreading [noun]: examining text carefully to find errors relating to grammar, style, or spelling
mediocre [adjective]: of moderate or low quality, values, ability, or performance