Topic: Problems, Hassles, Troubles

Overcoming Obstacles

Through thick or thin! In this lesson, students will explore the topic of overcoming obstacles. The lesson features a video that highlights the strategies a woman uses to solve her problems. Students will learn and practice relevant vocabulary while discussing common situations people face and potential solutions. The lesson includes plenty of engaging discussion activities and worksheets developed for both adult and teenage learners, ensuring a dynamic and thought-provoking learning experience.

Seeking Advice

Give it your best shot! In this lesson, students will discuss common problems people face in life and the advice that can help. Students will learn and practice using "should" and "ought to" while expanding their vocabulary related to this topic. The lesson is packed with engaging discussion activities and worksheets, designed specifically for both adults and teenagers to make the learning experience interactive and effective.

Customer Service - Resolving Complaints

What an awkward customer! In this lesson, students will explore resolving issues with difficult customers. The lesson features a video explaining strategies for handling customer complaints and resolving problems in a way that satisfies all parties. Students will learn and practice vocabulary related to this topic. The lesson includes plenty of engaging discussion activities and worksheets developed for both adult and teenage learners, ensuring a practical and interactive learning experience.