AmeriLingua has implemented policies and practices to protect personal information, has established procedures to receive and respond to complaints and inquiries, has trained its staff and communicated to them information about AmeriLingua’s policies and practices, and has developed information explaining AmeriLingua’s policies and procedures.
We may collect the following data:
Personal information you provide
When you sign up to the Website, we collect your name and email, as well as your user profile status (Teacher, Learner or School Owner/Manager). If you decide to sign up via the Facebook or Google signup buttons, we receive the name and email associated with your Facebook or Google account.
If you choose to pay for any AmeriLingua subscription plans, your debit card or credit card details will be transacted upon secure third party sites of approved payment gateways such as Braintree or PayPal, which are digitally under encryption, thereby providing the highest possible degree of care. Any financial information collected for purchase of our products and services are collected by these third party payment gateways as per the terms and conditions of the gateway’s services. We do not collect and retain your credit card, debit card or other financial information in any manner. We may collect other information such as your mailing or billing address if you choose to provide.
Google Analytics log data
Like many other websites, we use Google Analytics, a third party service, to collect and analyze information that your browser sends whenever you visit the Website. This data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Why and How the Data Is Being Processed
We use your information to communicate with you about the Service and respond to you when you contact us. Registered Teachers, Learners and School Managers who have chosen to receive our email updates will receive a newsletter containing information about our latest materials as well other relevant information. The information we collect from you allows us to personalize and tailor the content of these emails. You may unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of the emails.
Safety and security
We use the information we collect to help verify accounts and activity, and to promote safety and security, such as by investigating suspicious activity or violations of our terms and conditions.
We may use information we collect about your device and network connection to troubleshoot any technical issues you may have using our Service.
The information that we collect, including Google Analytics Log Data, allows us to better understand how you use and interact with our Service. This allows us to improve our materials, make better content decisions and develop new features to improve the overall user experience.
You may withdraw your consent to the collection, use or disclosure of your personal information by AmeriLingua at any time, subject to legal or contractual restrictions and reasonable notice. In certain circumstances, your withdrawal of consent will result in the inability of AmeriLingua to continue providing certain aspects of the Service to you. Please contact us for more information regarding the implications of withdrawing your consent at [email protected] or [email protected]
You are entitled to request that some or all of your personal information be deleted. In some circumstances if you request that all of your personal information is deleted you will no longer be able to access the AmeriLingua platform. To request your data be deleted please contact us via email at: [email protected] or [email protected]
AmeriLInuga will collect personal information only for the purposes we’ve identified or for the primary uses described above. We shall collect information by fair and lawful means only. We will collect personal information in the following circumstances:
When you subscribe to use our services, whether free or through a paid subscription;
When you contact AmeriLingua to request information;
When we are provided such information from a third party who you authorized to share such information.
We will mark as optional any question we ask that seeks information that is not necessary to provide you with the AmeriLingua product or service you request.
Limiting Use, Disclosure, and Retention
AmeriLingua will not use or disclose your personal information other than for the purposes for which it was collected unless we receive your consent or unless we are required or permitted to by law. When providing information in response to a legal inquiry or order, we will verify its validity and disclose only the information that is legally required. AmeriLingua will make reasonable efforts, within the bounds of the law, to notify you should your personal information be subject to disclosure. AmeriLingua will keep your personal information only for as long as it needs to for the purposes identified above, as required by law, or as necessary to resolve any disputes you may have concerning our services. AmeriLingua will follow internally set guidelines and use care in the disposal, destruction, or de-identification of personal information to prevent unauthorized parties from gaining access to such information.
AmeriLingua will maintain accurate, complete and up-to-date personal information as required for the identified purposes associated with its collection. Please let us know if your contact or other personal information changes. To update your personal information, please go to www.amerilingua.com and log into your account.
AmeriLingua protects the personal information in our possession and control by using security safeguards appropriate to the sensitivity of the information. We work to protect personal information from loss, misuse and unauthorized alteration using industry-recognized security safeguards. We restrict internal access to personal information to selected members of our team. When you use our service, AmeriLingua will ask you to create a password. You will need the password to access your personalized account and any files that you store on our Website.
You must safeguard your password. Your password is not stored on the AmeriLingua system. Should you forget your password, you will be able to reset it yourself using the automated “password reset” service.
We will maintain a record of every breach of security safeguards involving personal information under our control. We will notify you of any breach of our security safeguards involving your personal information if it is reasonable in the circumstances to believe that the breach creates a real risk of significant harm to you.
Upon your written request, and subject to exceptions as permitted or mandated by law, AmeriLingua will inform you of the existence, use and disclosure of your personal information and will give you access to that information. You may challenge the accuracy and completeness of your information and have it amended as appropriate.
AmeriLingua maintains procedures for addressing and responding to all inquiries or complaints from its customers about AmeriLingua’s handling of personal information. We will inform individuals who make inquiries or make complaints of the existence of relevant complaint procedures. Our Privacy Officer and staff working at the Officer's direction may seek external advice where appropriate before providing a final response to individual complaints. AmeriLingua shall investigate all complaints. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending its policies and procedures.
For More Information:
Should you have any comments, questions or concerns about our policies or practices, please contact our Privacy Officer at [email protected]. You can also reach us via our contact form.