Can I Help You?

General English, Speaking Lessons
Social Interactions
A1 Beginner
Can/ Could
Grammar, Speaking, Vocabulary, Listening
Lesson ID
Lesson Time
45 minutes
Illustrative examples for an English lesson for adults on polite behavior in various social situations, emphasizing the use of

Lesson Description

Can you lend a helping hand? In this lesson, students will learn how to politely act in different social situations. This lesson features audio of a conversation between two people at a reception desk. Students will also learn and practice using “can” and “could” and vocabulary relating to this topic. This lesson includes plenty of engaging discussion activities and worksheets that have been developed for adult and teenage learners.

Lesson Objectives

  • To discuss how to politely act in different social situations

  • To learn and practice the use of “can” and “could”

  • To develop speaking and listening skills

  • To learn and use new vocabulary relating to the topic


Listen to the audio to learn about politeness in social interactions. Knowing how to mind your p’s and q’s in public is an important thing to understand. Please and thank you very much!

Audio Transcript

Vocabulary and Pronunciation

visitor [noun]: someone who goes to or visits a person or place
receptionist [noun]: a person who works in a place such as a hotel, office, hospital, etc., who welcomes and help visitors
company [noun]: an organization that sells goods or services in order to make money
IT [noun]: information technology
polite [adjective]: behaving in a way that is socially correct and shows care for other people’s feelings
course [noun]: a set of classes on a particular subject, usually leading to an exam or qualification
allergic [adjective]: having an allergy or also caused by an allergy
manners [noun]: a set of rules or a way of behaving toward people that is socially correct or acceptable; a way of showing respect for people’s comfort and feelings
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