Can I Help You?

Stefanie Simmons - author of the lesson   Stefanie I October 22, 2022
General English, Speaking Lessons
Social Interactions
A1 Beginner
Can/ Could
Grammar, Speaking, Vocabulary, Listening
Lesson ID
Lesson Time
45 minutes
Illustrative examples for an English lesson for adults on polite behavior in various social situations, emphasizing the use of

Lesson Overview

Can you lend a helping hand? In this lesson, students will learn how to politely act in different social situations. This lesson features audio of a conversation between two people at a reception desk. Students will also learn and practice using “can” and “could” and vocabulary relating to this topic. This lesson includes plenty of engaging discussion activities and worksheets that have been developed for adult and teenage learners.

Lesson Objectives

Grammar: Learners will explore the use of modal verbs "can" and "could" to make polite requests and offer assistance. They will practice forming sentences that show how to ask for something politely or offer help in various scenarios.

Listening: By listening to an audio conversation between two people at a reception desk, students will understand how "can" and "could" are used in real-life polite exchanges. This exercise aims to enhance their listening skills and familiarize them with polite language patterns.

Speaking: Students will engage in role-play activities to simulate polite conversations in different contexts. They'll use "can" and "could" to practice making requests, offering help, and politely responding to others, thereby improving their spoken English in polite discourse.

Vocabulary: The lesson will introduce vocabulary related to polite social interactions, including phrases and expressions that incorporate "can" and "could." Students will learn to apply these terms in discussions about offering help and making requests, enhancing their ability to communicate politely and effectively.

Homework: Students further practice the use of "can" and "could" to navigate various social situations politely. They will be asked to fill in blanks with the correct form of these verbs, choose the correct options in given sentences, and correct mistakes in sentences that misuse "can" and "could." These activities aim to enhance students' understanding and application of these modal verbs in polite requests and offers


Listen to the audio to learn about politeness in social interactions. Knowing how to mind your p’s and q’s in public is an important thing to understand. Please and thank you very much!

Audio Transcript

Vocabulary and Pronunciation

visitor [noun]: someone who goes to or visits a person or place
receptionist [noun]: a person who works in a place such as a hotel, office, hospital, etc., who welcomes and help visitors
company [noun]: an organization that sells goods or services in order to make money
IT [noun]: information technology
polite [adjective]: behaving in a way that is socially correct and shows care for other people’s feelings
course [noun]: a set of classes on a particular subject, usually leading to an exam or qualification
allergic [adjective]: having an allergy or also caused by an allergy
manners [noun]: a set of rules or a way of behaving toward people that is socially correct or acceptable; a way of showing respect for people’s comfort and feelings
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